The Footcare Express Privacy Policy

(also, read our security policy)

Footcare Express is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that none of your privacy rights are ever violated. The following outlines Footcare Express’ privacy policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience.

What information does Footcare Express collect?
Footcare Express only collects and stores your personal information when you purchase on Footcare Express or when you sign up to be notified of special deals or enter a contest or promotion on our site. An account is created when you make a purchase on Footcare Express. When you are making a purchase, we will ask you for your first and last name, billing address, shipping address, e-mail address and credit card information.

At Footcare Express, our system also may gather information about the areas you visit on our site. We do not use any of this navigational data about where you -- as an individual user -- go on the site. Nor would we share any of this data with any outside company other than perhaps consultants or service providers of Footcare Express who were assisting Footcare Express in serving you better - of course, to the extent that we would ever share any of that information with a consultant or service provider, we would only do so if that party agreed to protect your private information by adopting a privacy policy at least as stringent as our own. We do use navigational information in the aggregate to understand how our visitors as a group use Footcare Express so that we can make our site better. We do not keep track of where you go on the World Wide Web.

At Footcare Express, we also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offerings in the same way that other companies change their catalog based on what sells best. We may also use information about the kinds of products you buy from Footcare Express to make other marketing offers to you, unless you tell us not to. Except as provided above, as required by law, or in the event of a merger, consolidation, or sale of all or substantially all of Footcare Express’ assets, we will not sell or otherwise share any of your purchase information with any third party without your permission.

What does Footcare Express do with this personal information?
Your information is used to process your orders and personalize your shopping experience on Footcare Express. By storing your personal information, Footcare Express is able to shorten your checkout process, and allow you to check your order status online. We may also use information about the kinds of products you buy from Footcare Express to make other marketing offers to you, unless you tell us not to.

Does Footcare Express share any information it collects with outside parties?
At Footcarexpress.com, we consider the information you choose to share with us personal and confidential. We may use information about the kinds of products you buy from Footcare Express to make other marketing offers to you, unless you tell us not to. We may share this information with consultants or service providers to help Footcare Express serve you better. Of course, to the extent that we would ever share any of that information with a consultant or service provider, we would only do so if that party agreed to protect your private information by adopting a privacy policy at least as stringent as our own. Except as provided above, as required by law, or in the event of a merger, consolidation, or sale of all or substantially all of Footcare Express’ assets, we will not sell or otherwise share any of your purchase information with any third party without your permission.

How does Footcare Express safeguard my personal information?
Footcare Express has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in Footcare Express’ database.

How does Footcare Express use my e-mail address?
Your e-mail address is used to create and identify your account on Footcare Express. Your e-mail address is also used by Footcare Express to correspond with you about any orders that you may place. We may also use your e-mail address to occasionally notify you about important functionality changes to the Web site, new Footcare Express services, and special offers and promotions we think you'll find valuable. If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply reply to any Footcare Express e-mail sent to you and type UNSUBSCRIBE as the subject of your reply.

Does Footcare Express use "cookies"?
Cookies are small files of electronic information that a web site can transfer to a visitor's hard drive to help that visitor to the site. Footcare Express uses cookies to help identify who you are when you enter the site. This can save you time because, if we know who you are, we can save you the trouble of having to type certain information in during the checkout process. The use of cookies is standard on the Internet and many major web sites use them. Although most web browsers automatically accept cookies, you can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept it. Even without accepting a cookie, you can still access most of the features on Footcare Express.

Your Consent
By using our web site, you consent to the collection and use of this information by Footcare Express. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell Us What You Think
If you have any comments or questions about Footcare Express' privacy statement, please e-mail us at info@footcarexpress.com.

next, read our security policy